• Ikaros Beach Resort & Spa
  • Ikaros Beach Resort & Spa
  • Ikaros Beach Resort & Spa

Our Stay Safe Commitment

During seasons 2020 - 2021, we implemented the Protocols authorized by the European community. We took discrete, yet thorough measures throughout our resorts incorporating safety policies, seamlessly combined with our distinctive authentic touches of Greek hospitality thus we were able to deliver on our promises of a Covid-safe environment.

During the last 2 years, we welcomed thousands of guests to enjoy the safety and freedom of our all- covid tested environment & now we are ready again to offer a memorable holiday experience with total peace of mind.

The vision of travel vacation and recreation in a sunny destination may land at S Resorts

Join us safely also in 2022.

        Health First

 

Our plan includes:

  • Compliance to the National Health & Safety protocols
  • Management team for medical action plan
  • Enhanced health & safety programs for all employees, (Authorised Health First Certification in all aspects of health & safety)
  • Co-operation with the medical centre, Doctor available 24/7.
  • Recorded personal files with contact details per guest (for medical use only if it’ll be necessary)
  • Personal Protective Equipment to be worn by all employees throughout the Resort.
  • Available approved onsite PCR or rapid tests in cooperation with a dedicated medical centre. Be tested and receive your results without leaving Ikaros Beach. (cost applies)

Transfers to the Hotel

  • Customer transport is allowed via organized transfers only.
  • Transfers to be arranged with partners who comply strictly with hygiene procedures
  • Limited number of passengers per vehicle, in accordance with guidelines.
  • All contact surfaces including seats, door handles etc. are disinfected between each transfer.
  • The driver and passengers should wear masks.

Arrivals and Departures

  • Visitors will have to keep 1.5 meter. distance between each other (except families or friends accommodated in the same room).
  • Temperature measuring with contactless devices.
  • Seating in all waiting areas has been re-arranged to allow for safe minimum distances.
  • Capacity in our club cars will be limited to those staying in the same room.
  • All contact surfaces on the club cars are disinfected between each transfer.
  • Check-in and check-out times have been changed: check-out to 11 am. and check-in to 3 pm.
  • Contactless payment options are encouraged and available.
  • Invoices and receipts can be sent by e-mail.

Accommodation

  • Rooms are thoroughly disinfected with industry certified cleaning & disinfecting products
  • Room cleaning will take place only when guests are not in the room
  • Sanitization sticker applied to each guest room upon completion of the cleaning process
  • Reinforced room cleaning protocols, to include extra disinfection of high touch room & bathroom areas before guests' arrival

Gastronomy and Bars

  • All restaurant & bar areas are redesigned to allow distancing 1,5 meter space between tables
  • All food choices and menus are redesigned in order to cover the 100% of the variety from the different restaurants
  • Breakfast and Dinner operating hours are extended, in order double seating can take place
  • Reservations required to all restaurants
  • Employees wear Personal Protection equipment during the operation of the restaurants and bars
  • Extra sanitization practices in all food and drink preparation areas above and beyond HACCP Kitchen Protocols

Common Areas

  • The 1.5 meter safety distance applies for guests in all common areas and gardens
  • Multiple sanitization stations are available for guests and employees.
  • Rigorous cleaning schedule of all public areas, resort outlets and shops with frequent disinfection of all high contact surfaces.
  • In our Mini Market, Boutiques and Jewellery Shop are operating in compliance with the new procedures.

Beach & Pools

  • Safe distances between sunbeds and umbrellas
  • Reinforced cleaning and disinfection of all sunbeds after use
  • Systematic chlorination of pools
  • Sanitization stations for guests and employees

SPA

  • Massage therapies are operating by appointment only
  • Disinfection of all Gym equipment between each use
  • Sanitization stations for guests and employees
  • The indoor heated pool is fully operating. Children up to the age of 15.99 are allowed in the Spa area and the indoor pool from 10:00 until 12:00, provided they are accompanied by their parents.

Entertainment

At Ikaros Beach Resort you will continue to enjoy a light entertainment program including live performance, mainly outdoors.

Kids Club

The playground and children's activities comply with disinfection protocol procedures.

Sincerely yours,
The Hotel’s Management